Many of us have probably ordered a cake for someone at some point. Well… here is an example of a cake brought to us by the skilled employees of a WalMart Bakery. The person that ordered the cake said, 'I would like to order a cake that says: "Best Wishes Suzanne" and underneath that: "We Will Miss You"'. As you can tell by the picture, the final result was… well… RIDICULOUS!!!!
So the question really is: HOW CAN THIS HAPPEN??? I am sure there are many answers so I will start with the first thing that came to my mind:
Who hired this person? Where was management? Does this person work in a vacuum? I ran a small business once and I couldn't imagine what I would have done if one of my employees did something that stupid. But my employees were better than that… I think. So how could I (as a business owner or manager) ensure that this never happens? Would a simple screening or test prior to employment identified that this employee has a severe weakness and should NEVER be in a position to spell, write, take orders, deal with customers, etc.???
just a thought…