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10 Problems a PEO can Solve

 Found this on Facebook…

A PEO is much more than an outlet or cost effective resource for payroll.  What can you do with 4% to 7% of your Gross Annual Payroll freed up from your non-profit generating expenses?

1. Time
PEO’s remove non-productive tasks that take away time and resources so you can focus on bottom line activities such as strategic planning, marketing, and customer service.  Could you make more money if you had time to work your business?  Time is money in business.

2. Cash Flow
PEO’s improve your cash flow by integrating most of your employee cost-centers into a single cost factor; including employer matching FICA, FUTA, SUTA, Work Comp, Administrative Overhead, and employee benefits.  Your cash flows in "real-time" right along with your business income.

3. Workers’ Compensation
PEO’s make buying and maintaining work comp easier than ever.  No more BIG down payments.  No more year-end premium audits.  Because your work comp is built into your PEO rate, you pay as you go which frees up more dollars for company growth.

4. Employee Benefits
Most PEO’s have many "turnkey" benefit plans in place for your employees.  Imagine instantly adding a 401(k) plan, a Section 125, Group Health, Vision, Dental and Life, and other valuable benefits to your business without spending a fortune.   Best of all, the PEO’s manage the programs, payroll deductions, and benefit records,  making employee benefits easier than ever to provide and manage.

5. Government Compliance
PEO’s simplify all the rules and regulations associated with employing people.  They can assist you in complying with all federal, state, and local laws and statutes.  PEO’s provide you with legally required employee forms and paperwork.  They even maintain and store your employee files.

6. Human Resources

PEO’s act as your own personal HR Department, assisting with employee handbooks, job descriptions, recruiting, record management and conflict resolution.  Do your business practices and policies protect you from employee lawsuits?  PEO’s provide a reliable source to get your employee-related questions answered by HR professionals.

7. Operating Leverage

PEO’s create operating leverage for businesses by creating a fixed cost for employing people.  Rather than having to increase your internal investment in human capital and equipment to keep up with external growth, the PEO provides a predictable mechanism that allows you to increase profits at a greater rate than internal costs.  

8. Employee Turnover

PEO’s reduce turnover be establishing better systems, policies and benefit packages.  Turnover can cost your business thousands of dollars a year in lost production and employee re-training.  A good PEO will help keep your employees loyal and motivated and you spend less on training.

9. Risk Management

PEO’s can really benefit businesses with work comp experience modifiers above 1.00.   They can offer sound advice for improving workplace safety and preventing claims from occurring.   They will proactively manage your comp claims and work with you to reduce claim costs and investigate potential fraudulence.

10. Payroll & Taxes

PEO’s solve each of these problems by becoming a co-employer with you.   The PEO issues paychecks, W-2’s, direct deposits and tax deposits.   They assume your tax liabilities and responsibilities as the IRS employer of record.   This co-employment agreement and payroll administration makes everything possible for employers.
 

Posted November 6th, 2009 by Jessica Spinks - Posted in Benefits, Customer Service, Health, Human Resources, Immigration, Performance Reviews, Productivity, Recruiting, Wages, Workers' Comp | | 0 Comments

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Do you understand the words that are coming out of my mouth?!

We do it all the time – Communicate.  But… it doesn’t mean we are good at it…

In talking to a co-worker today, I realized once again the importance of awareness in communication.  Sure you might have delivered the message in a way that made sense, in a logical pattern of thought, and in the right setting – but is your job in the communication done?

In my opinion – NO!  Delivering the message is only half the battle.  Making sure the other party actually got it is crucial.  Don’t be afraid to ask… but be careful it does not come across as you being condescending… (see title)

Oh that’s right… then there is that whole thing about listening - I heard that is important too Sealed

Posted April 29th, 2008 by Harry Glazer - Posted in Customer Service, Human Resources, Other | | 0 Comments

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The Rules of Criticizing Others

The ability to give and receive criticism is an art that few have mastered.  If you can, you will have a leg up on managing your employees. 

A line from BusinessWeek.com points out some ground rules to go over before you criticize someone.

When you want to criticize someone:

1. Begin by finding something you like or appreciate about the person you’re about to criticize. This is not only fair, but will also make the person more likely to be receptive to what you have to say.

2. Focus on what that person has said or done, not on him or her personally. Only the former is relevant and likely to be acknowledged.

3. Conclude by affirming your faith that the other person will consider what you have to say. This is both a respectful way to wrap up the criticism and the best way to ensure that your remarks will be given their due.  

Living by these rules, before you attack someone, will make you a more respected manager/co-worker with everyone involved in the situation.  Also, it will allow more communication to pass through one another.  Next time you have a beef to pick with someone…remember the rules.

Posted April 4th, 2008 by admin - Posted in Customer Service, Human Resources, Performance Reviews, Productivity | | 0 Comments

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Is Your Place to Work, Great?

Having open communication is a key to avoiding organizational or interpersonal problems at work.  What can you do shen there is silence among some employees?  Are your employees just not speaking up or is it just in thier personality not to?

Here are a few ways to create a work environment with a commitment to open communication and how to break the silence. (Creating a Great Place to Work from Business Week)

Spend the day out of the office:   Meet with employees in their own departments.  Actually take the time to see your workers in their element rather than yours.  

Have an employee orientation:  New employees should have an extensive training and "getting to know you" period.  Have a strict plan in place to make them feel welcomed.

Company wide meetings:  This way everyone is in the same place hearing the same thing.  Everyone is then on the same page.

Keep open lines of varying communication:  Have multiple ways for your employees to communicate to their managers and bosses.  Some personality types like face to face conversations while others express themselves better in writing. 

Posted February 15th, 2008 by admin - Posted in Customer Service, Human Resources, Other, Performance Reviews, Productivity, Recruiting | | 0 Comments

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Some like it HOT!

Every change in season seems to bring on new "wars" in the office.  The AC War.  For the most part, we can laugh at it.  But these constant changing of the temperatures in the office could be adding to an influx of colds and other ailments.  You know you have seen it.  One employee is "freezing" in their office and bumps the control up to warm it up.  Two offices down the hall all the sudden wonders why they are sweating and gets up to adjust the thermostat down to "his" comfort level….and the war begins. 

Some offices will lock a box around the control box to keep this from happening.  That is fine, but what about the person sitting in the office that happens to have poor circulation?  You’re wondering if I mean the vents or the blood flow of the employee.  Well, I mean both. Are companies obligated to purchase heaters and fans to keep their employees happy?  What about the "warmer" employee falling asleep on the job, being lathargic from the heat? Or the "freezing" employee with the sniffles, sneezing all day.  How does this affect productivity?  Should we be worried?

Really, I am just wondering.  Just wondering while I am typing away with my frozen fingers. 

Posted February 8th, 2008 by Camille - Posted in Customer Service, Health, Human Resources, Productivity, Safety, Workers' Comp | | 1 Comments

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Pulled over for going 77 mph….are you a legal citizen?

I have heard the rumor.  Maybe you have heard it too.  The rumor is: Police Officers are now able to ask for proof of citizenship from anyone they pull over. 

Are our public safety officers expected to become immigration officials?  If this is true, how will the state handle complaints that only those with darker complexions are being asked their status?  Is this really happening?  If not now, will it?  Some are saying that this new practice is already in effect.  I tried to find some additional information to back this rumor up.  All I could find were various articles stating something similar to this:

PHOENIX — Police in suburban Scottsdale have begun routinely asking for proof of citizenship from every suspect they arrest and turning those who are in this country illegally over to federal immigration officials. The procedure was started Oct. 15, a result of the September killing of Phoenix police officer Nick Erfle by an illegal immigrant, Erik Jovani Martinez. Scottsdale police had arrested Martinez on a misdemeanor charge 16 months earlier but they released him then because they didn’t know he was an illegal immigrant who had been twice deported. Erfle’s killing “caused us to look at what were asking suspects,” Scottsdale police Sgt. Mark Clark said. “If we arrest someone and then find that we called ICE (Customs and Immigration Enforcement) and they put a hold on them, then we know they have been deported and are back again.”

Reading this, it makes sense that an individual who has been "arrested" be properly identified.  But is it going to far to pull people over and ask them their immigration status?

Posted January 14th, 2008 by Camille - Posted in Customer Service, Human Resources, Immigration, Other | | 1 Comments

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WOW! What happens when you don’t hire the RIGHT talent…

Many of us have probably ordered a cake for someone at some point. Well… here is an example of a cake brought to us by the skilled employees of a WalMart Bakery. The person that ordered the cake said, 'I would like to order a cake that says: "Best Wishes Suzanne" and underneath that: "We Will Miss You"'. As you can tell by the picture, the final result was… well… RIDICULOUS!!!!

walmart cake

So the question really is: HOW CAN THIS HAPPEN??? I am sure there are many answers so I will start with the first thing that came to my mind:

Who hired this person? Where was management? Does this person work in a vacuum? I ran a small business once and I couldn't imagine what I would have done if one of my employees did something that stupid. But my employees were better than that… I think. So how could I (as a business owner or manager) ensure that this never happens? Would a simple screening or test prior to employment identified that this employee has a severe weakness and should NEVER be in a position to spell, write, take orders, deal with customers, etc.???

just a thought…

Posted October 31st, 2007 by Harry Glazer - Posted in Customer Service, Human Resources | | 4 Comments

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Increase Profits by Losing Your Customers

Do you have those customers that call all the time, ask too many questions, and demand too much time?  Just go ahead and fire them!  When you take a closer look at how much time and money you spend trying to satisfy their needs, are they really worth servicing?  By getting rid of the unprofitable clients you have, you could make one of the smartest business moves there is, freeing up time and resources.  

The example given in an article from Businessweek.com stated, “Yes, breaking up may be hard to do, but when a client is costing you money or making you crazy, it can be a smart move.  Severing unprofitable or exhausting relationships can, after the initial fallout, boost your company’s revenues.” 

To clarify a little, the article isn’t saying to just fire off customers that are time consuming and irritating,  because a loss of revenue could sink the company perhaps.  Take a closer look at how much time and what resources are being used to service your clients.  I like to go by the saying, is the juice worth the squeeze?

Posted October 24th, 2007 by admin - Posted in Customer Service, Human Resources | | 1 Comments